35pd's Privacy Policy & Data Protection
Your personal information matters to us. This policy explains how we collect, use, and keep your data secure.
Introduction & Applicability
35pd ("we", "our") is an online gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect from you while you use our website (https://35pd.lat), why we collect it, how it is stored and used, and what rights you have.
This Policy applies to all registered members, visitors, and guest users of our site. By using 35pd's services, you are considered to have accepted the terms set out in this Privacy Policy. If you have any questions about this Policy, please contact us.
This Policy may change from time to time. For any significant changes, we will notify you by email or through the site. The "Last updated" date shown at the top of the Policy always reflects the most recent revision.
What Information We Collect
35pd collects user information in several ways. The categories of that information are listed below:
Personal Identity Information
We store the information you provide when registering an account:
- Full name (Bengali or English)
- Date of birth (for age verification — for users aged 21+ only)
- Email address
- Mobile number
- Password (stored in encrypted form)
Financial & Payment Information
We process the following financial information to carry out transactions:
- Bangladeshi mobile banking numbers (bKash, Nagad, Rocket)
- Deposit and withdrawal amounts and dates
- Transaction reference numbers
- Bonus and cashback related information
Technical & Usage Information
Information collected automatically when you visit our site:
- IP address and device identifiers
- Browser type and version
- Operating system
- Visit time, pages viewed, and session information on the site
- Cookies and similar tracking technologies
Gaming Activity Information
We record the following information to improve your gaming experience:
- Play history and preferred games
- Bet amounts and times
- Win and loss records
- VIP level and cashback-related activity
Purpose of Data Use
35pd uses your information only for specific, legitimate purposes. We never use your information for unrelated purposes or sell it to third parties.
Account Management
Your information is used to create, verify, and secure your account. This includes confirming your identity and verifying your age.
Transaction Processing
Your information is used to successfully complete deposit and withdrawal transactions through bKash, Nagad, and Rocket.
Customer Support
Your information is used to provide you with effective support via live chat or email and to resolve issues quickly.
Service Improvement
Usage-related information is analyzed to continually improve our site's performance, gaming experience, and user interface.
Fraud Prevention
Information is monitored to detect suspicious activity, keep accounts secure, and maintain the platform's integrity.
Communication & Notifications
Email is used to keep you informed about important account updates, security alerts, and relevant offers.
Cookies & Tracking Technologies
35pd uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
Important: You can control or disable cookies at any time through your browser settings. However, disabling cookies may limit some functionality of the site.
Essential Cookies
These cookies are required for the site's core functionality. This includes maintaining login sessions, storing security tokens, and account authentication. The site will not work properly without these cookies.
Analytical Cookies
Information about which pages are visited most, how long users stay on the site, and where issues occur is collected and used to improve the site.
Preference Cookies
These cookies remember your language preference, display settings, and personalized experience so the same settings apply on your next visit.
Security Cookies
Security-related cookies are used to prevent unauthorized access, CSRF attacks, and suspicious login attempts. They protect the platform's integrity.
Data Sharing & Disclosure
35pd never sells your personal information to third parties. However, in specific circumstances we may disclose limited information:
Service Provider Partners
We use certain trusted technology partners to operate our platform — such as payment processors, server hosting providers, and game software providers. These partners only access the information necessary to provide their services and are bound by strict confidentiality agreements with us.
Legal Obligations
We may be required to provide relevant information in response to a court order, a lawful request from law enforcement, or another legal requirement. In such cases, we provide only the minimum information necessary.
Fraud Investigations
Specific information may be shared if we need to cooperate with relevant authorities to investigate fraud, money laundering, or other criminal activity on the platform.
With Your Consent
Before sharing your information for any purpose beyond those listed above, we will obtain your explicit consent. You may withdraw this consent at any time.
Data Security Measures
35pd places the highest priority on protecting your personal and financial information. We apply industry-standard technical and organizational measures:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption, keeping your information out of reach of third parties.
Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems that prevent unauthorized access.
Access Controls
Only authorized staff have limited access to your information, and every access is logged.
Secure Backups
Your information is stored in secure, encrypted backups. Rapid recovery is ensured in the event of data loss.
No method of transmitting information over the internet is 100% secure. While we ensure the highest industry-standard protection, we cannot guarantee complete security. Please keep your own password secure and do not share it with anyone.
Data Retention Period
35pd retains your information for as long as necessary. The retention period is determined by the type of information:
- Account information: For as long as the account is active and, after closure, for an additional period as required by law.
- Financial transaction records: For the period required for accounting and legal purposes.
- Gaming history: For the period necessary for responsible gaming monitoring and dispute resolution.
- Communication logs: Retained to ensure quality of support and as a reference in the event of disputes.
- Technical logs: For a limited period for security analysis.
After account closure, if there are no legal obligations requiring retention, we will delete or securely destroy your information as soon as possible.
Your Data Rights
As a 35pd user, you have the following rights over your own information. Contact us to exercise these rights:
Right of Access
You can find out at any time what information we hold about you and request a copy of that information. We will respond to your request within a reasonable time.
Right to Rectification
If any of your information is incorrect or incomplete, you can have it corrected. This can be done through your account settings or via our support team.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, if legal obligations apply, it may not be possible to fully delete all information.
Right to Restrict Processing
During a dispute or if there is a question about the accuracy of your information, you may request a temporary restriction on the processing of your information.
Right to Data Portability
You may request your information in a commonly readable format (such as CSV) so that it can be used elsewhere if needed.
Right to Object
You may object to marketing communications or profiling and request that such processing be stopped.
To exercise any of your rights, please contact our support team. We will process your request promptly after verifying your identity.
Privacy Protection for Minors
35pd is for individuals aged 21 and over only. We do not intentionally collect or process information from anyone under the age of 21.
We follow an age verification process at registration. If we become aware that someone under the age of 21 has created an account, that account will be closed immediately and all associated information will be securely deleted.
If you believe that a minor is using our platform, please contact us immediately.
Policy Changes & Updates
35pd may update this Privacy Policy from time to time. Reasons for changes may include:
- Addition of new features or technologies to our services
- Legal or regulatory changes
- Changes in industry standards or best practices
- Improvements based on user feedback or suggestions
For any significant changes, we will send a notification to your registered email address and display a prominent notice on the site. The "Last updated" date at the top of the Policy always reflects the most recent change.
If you continue using the site after any changes, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. The 35pd support team is available 24 hours a day, 7 days a week to assist you.
Available 24/7 — log in to the site and start chatting directly
[email protected]
Support is provided in both Bengali and English